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Broadband.
Home & business.
For your home. For your business.
Looking for a better broadband connection, moving premises or changing provider? Check your address, or talk to us about the service you need.
Based in Dorset. Supporting homes and businesses across the UK.
What can you get at your address?
Enter your postcode, then choose your address. We’ll help you make sense of the options.
Your address is used to check availability. Checking doesn’t place an order.
A FEW USEFUL TERMS
Broadband explained.
Choose a term for a plain-English explanation.
Full fibre (FTTP)
Fibre all the way to your property.
FTTP means Fibre to the Premises. It uses fibre-optic cable right into your home or business, rather than copper for the final part of the connection. The packages and speeds available depend on your address.
Fibre broadband (SOGEA)
Part fibre, part copper.
Fibre runs to a street cabinet, with copper connecting the cabinet to your property. SOGEA means Single Order Generic Ethernet Access: broadband supplied without a traditional analogue phone service. Expected speeds depend on your line.
Standard broadband (SOADSL)
Broadband over a copper connection.
SOADSL means Single Order Asymmetric Digital Subscriber Line. It can provide a connection where faster fibre services aren’t available. It is supplied without a traditional analogue phone service, and speeds depend on the line to your property.
Download & upload speeds
Download is data coming in; upload is data going out.
Downloads include opening websites, streaming and receiving files. Uploads include sending files, cloud backups and the video you send during a call. Both figures matter when choosing a connection.
Mbps & Gbps
These measure how quickly data can move.
Mbps means megabits per second; Gbps means gigabits per second. 1 Gbps = 1,000 Mbps. They measure connection speed, rather than how much data you can use. Your devices and setup can affect the speed you experience.
Why do the results show a range?
A choice of packages or an estimate for your line.
For full fibre, the range covers the different packages available. It isn’t the speed promised by every package. For SOGEA and SOADSL, it is an estimated range for your property. We’ll confirm the suitable package and expected speeds with you.
FIND THE RIGHT HELP
What do you need help with?
A connection for your home, a move to a new provider or a dedicated service for your business.
Broadband for home & work
A new connection, a move or a change of provider. We’ll talk through what you use the internet for and the options that fit.
Discuss broadband
↗
Moving or changing provider
Thinking of switching, or taking broadband to a new address? We’ll check your options and explain the next steps before you make changes.
Talk about switching
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Leased lines for business
Need a dedicated connection? We offer leased lines too. Contact us to discuss your premises, requirements and a quote. Leased lines aren’t included in the online checker.
Discuss a leased line
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ONE TOUCH SWITCH
Switching
to YCP.
Thinking of changing provider? Start with us. We’ll help you understand your options and what happens next.
Talk about switching ↗01
Start with us.
Tell us your address, current provider and what you need. We’ll check your options and explain the switch.
02
Check what will change.
Review the information your current provider sends, including any exit charges and effects on phone, TV or email services.
03
Agree the next steps.
We’ll confirm the date and any setup needed. Talk to us before cancelling your current broadband.
For eligible residential broadband switches, One Touch Switch lets you start with your new provider. We’ll confirm the process for your service. Business connections and leased lines may follow a different process.
A FEW COMMON QUESTIONS
Before you
get in touch.
Not sure where the problem starts? We’ll help you work it out.
Can you provide a leased line?
Yes. Contact us to discuss a leased line for your business. We’ll talk through your requirements, check availability and arrange a quote. The broadband checker does not include leased-line results.
Do you support homes and businesses?
Yes. We provide broadband for homes and businesses. Tell us how you use your connection and we’ll help you choose a suitable service.
How does One Touch Switch work?
For eligible residential switches, you start with your new provider, who manages the move. Your current provider sends information about any charges and affected services before you agree. Read Ofcom’s switching guide.
What if I don’t know which service I need?
Tell us how you use the internet: working from home, video calls, streaming or a busy office. We’ll explain the options in plain English. You don’t need to choose a package before getting in touch.
TALK TO YOUR COMPUTER PEOPLE
Let’s talk about
your connection.
A new broadband connection, a switch to YCP or a leased line for your business. Tell us what you need and we’ll discuss the next steps.
Based in Dorset. Supporting homes and businesses across the UK.
Tell us what you need.
Your selected option will be included below.