Services / Computers & repairs
HOME · BUSINESS · COMPUTERS
Computers
& repairs.
Something wrong? Time for something new?
Help with a computer that’s playing up, or choosing the right replacement. For home and business customers, we offer remote support, office appointments and arranged site visits.
Based in Dorset. Supporting homes and businesses across the UK.
REPAIRS · NEW COMPUTERS · SERVERS
Practical help. The right hardware.
Tell us what you use your computer for and what needs to work better. We’ll help you decide on a sensible next step.
Visit us by appointment
Arrange a time to bring your equipment to our office.
Arrange a site visit
We can arrange to come to your home or business.
Remote support
Help without a visit, when the problem can be handled remotely.
REPAIR · REPLACE · BUILD
Help with what you have. Advice on what’s next.
Whether you need to get back to work or choose a new machine, start with what you need it to do.
Repairs & problem-solving
Slow, unreliable or refusing to start? We’ll help you find the next step. Some problems can be tackled remotely, with office appointments and site visits available when hands-on help is needed.
Tell us about the problem
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PCs built for you
A desktop suited to the way you work, built with quality components. Tell us what you need it to do — we’ll help you choose the right specification, with a clear quote before we build.
Discuss a custom PC
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Desktops, laptops & servers
Whether you’re replacing a well-used laptop or equipping a growing business, we’ll help you choose hardware that fits the job. Get straightforward advice on desktops, laptops and servers, so you can feel confident about your next purchase.
Discuss new equipment
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A FEW USEFUL TERMS
Computer terms explained.
Choose a term for a plain-English explanation.
What is an SSD?
The storage inside your computer.
A solid-state drive stores your operating system, programs and files. It has no moving parts. If you’re considering a storage upgrade, we’ll check what your computer supports.
What is RAM?
Your computer’s working memory.
RAM holds information while programs are running. How much you need depends on your software and how you use the computer. We’ll check compatibility before suggesting an upgrade.
What does built to specification mean?
A computer configured for your needs.
We choose the components around the software you use and the tasks you need to do. You don’t need to understand every part — we’ll explain the choices and agree the specification and price with you.
What is a prebuilt computer?
A ready-made system from a manufacturer.
We can source prebuilt desktops from major vendors. It’s another option alongside a PC we build to your specification.
Do you build laptops too?
We’ll help you choose a suitable laptop.
Our custom builds are desktop PCs. For a laptop, we’ll help you choose a model with the screen size, portability and performance that suit how you’ll use it.
What are the options for a server?
Specified for your business or supplied off the shelf.
Servers can be ordered to a specification or sourced as an off-the-shelf solution. We’ll discuss the applications, users and storage requirements before quoting.
REMOTE · AT OUR OFFICE · AT YOUR PREMISES
Help where
you need it.
A problem we can tackle remotely, equipment to bring in or a job that needs a visit — we’ll help you choose the right way to get it sorted. Office appointments and site visits have different rates.
View workshop & site-visit prices ↗01
Tell us what you need.
Tell us what’s happening or what equipment you need. We’ll discuss whether remote support, an office appointment or a site visit is the best next step.
02
Agree the arrangements.
We’ll arrange the support you need and explain what’s involved. If you’re looking for a new PC, laptop or server, we’ll discuss the requirements and provide a quote.
03
Know the costs.
Our pricing page lists workshop and onsite charges separately. New equipment is quoted for your requirements, so you can discuss the specification and cost before deciding.
Please arrange a time before bringing equipment to our office. If you’re unsure which type of appointment you need, tell us what’s happening ↗.
A FEW COMMON QUESTIONS
Before you
get in touch.
A few practical questions about appointments, prices and choosing new equipment.
Can I bring my computer to you?
Yes — contact us to make an appointment at our office before bringing equipment in. We’ll discuss the problem and what you need to bring with you.
Can you help without a visit?
Yes. We offer remote support for problems that can be handled that way. Tell us what’s happening and we’ll check whether it’s suitable. If hands-on work is needed, we can arrange an office appointment or a visit to your home or business.
Where can I find repair and visit charges?
Our current pricing page lists workshop and onsite charges separately. Check the relevant section, including callout or booking charges and any exclusions. Contact us if you’re unsure which applies.
Do I need to choose all the PC components myself?
No. Tell us how you’ll use the PC and which software you rely on. We’ll recommend a suitable specification, explain the options and provide a clear quote before building.
Can you supply laptops and servers?
Yes. We can supply laptops, prebuilt desktops and servers for home or business use. Tell us what the equipment needs to do and we’ll discuss suitable options, including servers specified for your business.
TALK TO YOUR COMPUTER PEOPLE
Let’s talk about
your computer.
Tell us what’s gone wrong or what you’re looking to buy. We’ll help you arrange remote support, an appointment, a site visit or a quote.
Based in Dorset. Supporting homes and businesses across the UK.
Tell us what you need.
Tell us about the problem or the equipment you need. View current workshop and onsite pricing ↗.