Services / Domain services
REGISTRATIONS · TRANSFERS · DNS
Domain
services.
Your name. Your place online.
A domain for your next idea, or a little help with one you already have. We’ll help you register, move and manage your domains, and connect them to the services you use.
Based in Dorset. Supporting homes and businesses across the UK.
DOMAIN AVAILABILITY
Find your next domain.
Enter a domain or a name you have in mind. We’ll check the options and help you with the next step.
Checking a name doesn’t reserve or register it.
YOUR DOMAIN SEARCH
Your domain options.
Availability can change. We’ll confirm the details before registering or transferring a domain.
EXAMPLE: AVAILABLE TO REGISTER
yourbusiness.co.uk
Like this name? Ask us to check it for you. This demonstration does not confirm that the domain is available.
Enquire about this domain ↗REGISTER · MOVE · MANAGE
A good name. Help looking after it.
Start with a new domain or bring an existing one to us. We’ll explain the options and help with the details.
Register a new domain
Have a name in mind? We’ll help you explore suitable domain endings and check your preferred choice, so you can take the next step with a clear idea of the cost.
Discuss a new domain
↗
Transfers & renewals
Bring an existing domain to us or get help with a renewal. We’ll review where it is held, explain what is needed and plan the change around your existing services.
Talk about an existing domain
↗
DNS & connected services
Connect your domain to your website, email and other services. From a new setup to a change of provider, we can help make sense of the records and settings.
Get help with DNS
↗
A FEW USEFUL TERMS
Domains explained.
Choose a term for a plain-English explanation.
What is a domain name?
Your address on the internet.
A domain is a name such as yourbusiness.co.uk. It can be used for a website and email, but those services are set up separately.
What is a domain ending?
The part after the name, such as .co.uk or .com.
Different endings have different registration rules and prices. We can discuss suitable choices for your domain.
What is DNS?
The settings that connect your domain to its services.
DNS records tell internet services where to find your website and where to deliver email. We can help you set them up or make changes.
What is a domain transfer?
Moving the management of a domain to another provider.
The steps depend on the domain ending and current provider. A transfer is separate from moving your website or email hosting.
What is a domain renewal?
Extending the registration for your domain.
Domains are registered for a period of time and need renewing if you want to keep using them. We can help you review renewal dates and arrangements.
Are a domain, hosting and email the same thing?
They work together, but they are separate services.
The domain is your address, hosting holds your website, and an email service handles your mailbox. They can be managed by different providers.
CLEAR ADVICE · A PLANNED APPROACH
The details.
Taken care of.
You don’t need to know which records to change or how a transfer works. Tell us what you want your domain to do, and we’ll help you work out the next step.
Discuss your domain ↗01
Tell us about your domain.
Share the name you want to register, or the domain you already use. Let us know if it connects to a website or email service.
02
Understand the setup.
We’ll look at what is needed, explain the options and confirm the relevant registration, renewal or support costs.
03
Agree the next step.
We’ll plan the registration, transfer or settings changes with you, taking the services connected to your domain into account.
Need the services behind your domain too? Explore email & Microsoft 365 or websites & hosting.
A FEW COMMON QUESTIONS
Before you
get in touch.
A few practical questions about choosing, moving and managing domains.
Do I need a website before registering a domain?
No. You can register a domain before you have a website ready. Tell us what you have in mind and we’ll discuss the options for using it now or later.
Can you help with a domain I already have?
Yes. We can discuss transferring a domain to us, renewals and DNS changes. Share the domain name and what you want to achieve, and we’ll explain what we need to check.
Will moving my domain affect my website or email?
A domain transfer and a hosting move are different things. Existing services need to be considered before changing nameservers or DNS records. We’ll review your setup and discuss the changes with you.
How much does a domain cost?
You can find registration, renewal and transfer prices for common domain endings on our domain pricing page. For other domain endings, please contact us for a quote.
Does a search reserve the domain?
No. Checking availability does not reserve or register a domain. A name can become unavailable before registration is completed, so we’ll confirm availability and the relevant costs before going ahead.
What is your IPS tag?
Our IPS tag is SUPPORTED. We manage .uk domain registrations under this tag through Supported Computing Limited, an official Nominet Channel Partner. You’ll need it when transferring a .uk domain to us: ask your current provider to change the domain’s IPS tag to SUPPORTED. Please contact us before starting so we can help plan the transfer around your website and email.
DOMAIN CUSTOMER INFORMATION
Domain policies
& support.
Help with renewals, transfers and managing your domain.
01202 814800
techs@ycp.co
Our target is to acknowledge and resolve routine enquiries, formal complaints and abuse reports within 5 business days.
Report abuse
.uk domains
abuse.uk@ycp.co
Other domain endings
abuse.tld@ycp.co
IP-related abuse
abuse.ip@ycp.co
Include the domain name or IP address, details of the issue and any supporting evidence so we can investigate.
Registration & charges
We help you register and manage your chosen domain, including DNS. Common domain endings have published prices; other endings are quoted individually. Registration periods are usually one to ten years, subject to the rules for the chosen ending.
See our registration, renewal and transfer prices, including VAT and any transfer charges. Ask us about five or more registrations or renewals sharing the same date.
Renewals & expiry
We aim to send your renewal invoice approximately 60 days before expiry. Where a domain ending has an earlier renewal deadline, we send it further in advance. Our default renewal term is two years; you can request a different term, usually one to ten years subject to the domain ending.
Once your renewal invoice is paid, we arrange the renewal when it is due. Please contact us if you would like to change the renewal term.
If payment is outstanding, we follow up using the contact details we hold so you understand the risk of losing your domain. If you no longer want to renew, tell us so we can cancel the unpaid renewal invoice and let the domain expire.
Keep your contact details up to date and pay renewal invoices promptly. Website and email services can stop when a domain expires. Recovery may not be possible and extra fees can apply, depending on the domain ending and how long it has expired. Contact us straight away if you miss a renewal.
Transferring a domain to us
Speak to us before starting a transfer so we can plan for the website, email and DNS services connected to your domain. The process varies by domain ending.
For a .uk domain, ask your current provider to change the IPS tag to SUPPORTED. Our systems accept incoming .uk transfers by default. For most other domain endings, we initiate the transfer and explain what is needed.
Inbound transfer: £48 + VAT one-off. Where a registrar transfer is also required, the published registrar-transfer charge is £58 + VAT one-off. We’ll confirm which charges apply before proceeding.
Transferring a domain away
Outbound transfers are free when your account is not overdue. For overdue accounts, a discretionary charge of up to £100 + VAT may apply; any charge will be explained before the transfer. Your new provider or the registry may also charge for their part of the process.
Arrange the new provider and DNS setup before requesting the move. An outbound transfer can remove DNS records from our systems, so your website and email need to be ready at the receiving provider. We maintain DNS where relevant until the transfer completes.
.uk transfers normally complete soon after the tag change. Other domain endings can take more than a week. If you need help moving your domain, contact us; your registrar may also be able to assist directly.
DNS changes & management
Request DNS changes by email or telephone. We will normally ask for written confirmation so names and settings are recorded correctly.
We carry out changes at an agreed time during office hours, or as soon as possible depending on the request. Work outside office hours needs a special arrangement. We’ll discuss the timing with you.
Support, complaints & response times
For domain enquiries or complaints, call 01202 814800 or email techs@ycp.co. Our target is to acknowledge and resolve routine enquiries, formal complaints and abuse reports within 5 business days. Routine enquiries and abuse reports are typically resolved within 1–2 business days.
If a complex enquiry or complaint needs a longer investigation, we will explain the delay and provide regular updates. If you are unhappy with how we have handled the issue, write to the Managing Director at ManagingDirector@ycp.co. Include the domain name, your contact details, what has happened, the steps already taken and why you are unhappy with the outcome.
For an unresolved complaint about a .uk registrar’s obligations, you can also follow Nominet’s registrar complaints process.
Nominet terms & registrar details
Registration and renewal of .uk domain names are also subject to Nominet’s Terms and Conditions of Domain Name Registration, alongside our Terms and Conditions and applicable service terms.
.uk registrar: Supported Computing Limited, an official Nominet Channel Partner
Nominet tag: SUPPORTED
Registered office: 12 Haviland Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7RG.
TALK TO YOUR COMPUTER PEOPLE
Let’s talk about
your domain.
A new name, a transfer or a DNS question? Tell us what you need and we’ll help you find the right next step.
Based in Dorset. Supporting homes and businesses across the UK.
Tell us what you need.
Include your preferred domain or the one you already use, along with a few words about what you need.